We have a high number of customers, so please be patient as we assist you. Support is provided on a first-come, first-served basis. Avoid spamming; sending multiple emails or tickets for the same issue, as it slows down the process for everyone.
If you want a refund. Just ask.
Send an email to info@ezmedia.org
Or open a support ticket
Going to your bank to open a dispute only ties up your payment, which can take weeks/months to process.
Just contact us and it can be issued immediately